Shipping Policy

Enjoy free standard U.S. shipping on orders of $25 or more. Orders under $25 are charged a shipping rate calculated at checkout.

Orders ship between 9 and 11 a.m., Monday through Friday. Orders placed on weekends or holidays ship the next business day.

Free standard shipping is delivered within 1–7 business days, depending on your location. Expedited options — USPS Priority, UPS Ground, UPS 3-Day, UPS 2-Day, and UPS Next Day Saver — are available at checkout.

Free standard shipping and expedited services cover the contiguous United States. Alaska, Hawaii, APO/FPO addresses, U.S. territories, and PO Boxes ship via USPS Priority (free standard shipping and expedited options are not available for these destinations).

International orders ship via Flat Rate DHL Express, UPS Worldwide, or USPS, with rates calculated at checkout. A tracking link is emailed as soon as your order ships.

If your package is delayed, lost, or arrives damaged, please contact us and we'll help make it right.

Questions about shipping? Email contactus@thesimplycasa.com.